Terms and Conditions

GENERAL CONDITIONS OF SALE

 

PREMISES GENERAL

These general conditions have as their object the sale of various products through the website www.cantinescolari.it and related domains owned by the seller.
All contracts will be concluded directly through the customer's access to the corresponding Internet site at the address www.cantinescolari.it, where the customer can conclude the contract for the purchase of the desired product by carefully following the instructions and procedures provided.
These general conditions of sale must be examined "on line" by the customer, before completing the purchase procedure. The forwarding of the order confirmation therefore implies total knowledge of the same and their complete acceptance.

CANTINE SCOLARI SRL operates in compliance with Italian Law.

HOLDER AT THE SALE

The sole owner of sales through the website www.cantinescolari.it is:

CANTINE SCOLARI SRL

All contents of the site are protected and safeguarded by the current regulations on copyright and industrial and/or intellectual property.

PRICES AND MODALITY OF PURCHASE

All sales prices of the products displayed and indicated on the website www.cantinescolari.it and related domains are inclusive of VAT and any other tax relating to the purchased product.

The total cost of shipping to the customer's home is the responsibility of the customer, unless otherwise agreed. In any case, such cost will be made known to the customer before confirming the purchase.

The purchase contract is perfected by correctly filling in the form and expressing consent to the purchase by means of the “online” acceptance.

The customer can pay for the ordered goods using the payment methods indicated “online” at the time of purchase.
To purchase the Products, the Customer must complete and send to CANTINE SCOLARI SRL the order form in electronic format, following the instructions contained on the Site. The Customer must place the Product in the appropriate "cart" and must select the desired payment method and choose the "send order" option.
Before submitting your purchase order, the Customer will have the opportunity to correct any errors in data entry by following the specific modification procedure contained on the Site. Submitting the order confirmation therefore implies full knowledge of the same and their full acceptance.
By sending the order, the Customer acknowledges and declares that he has read all the general and payment conditions and accepts them in full.
All articles published on the portal and related domains owned by it are to be considered available for purchase.
To send any communication we invite all users to visit the Contacts page of the portal and send emails to the dedicated department according to their needs.

CANTINE SCOLARI SRL is not responsible for any fraudulent or illicit use that may be made by third parties of credit cards, checks and other means of payment, when paying for the products purchased. In fact, CANTINE SCOLARI SRL is not able to know the buyer's credit card number at any time during the purchase procedure, which is transmitted directly to the banking service manager via a protected connection and the best payonline channels.

In the event that the order has been correctly entered but the payment by credit card/paypal has not been successful, the Customer will be promptly contacted by email to be informed of the possible methods of completing the order.

MODALITY OF SHIPPING

For the shipment of products, CANTINE SCOLARI SRL will rely on specialized and proven couriers for the delivery of orders in Italy and abroad.

All shipments will be accompanied by the mandatory documentation accompanying and identifying the goods (invoice, transport document) and any attachments required by law and by the foreign countries of destination.

Shipping costs will be indicated at the end of the order entry and will appear when confirming the shopping cart.

CANTINE SCOLARI SRL assumes no responsibility for disruptions attributable to force majeure such as accidents, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events that prevent, in whole or in part, the execution of the contract within the agreed timeframes.

The delivery time is indicated by providing the tracking number, direct link to the courier's website for real-time verification of the shipment.

Shipments are made only in Italy with the exception of:
San Marino, Livigno and Campione d'Italia

 

INSURANCE FROM THE SHIPPING

CANTINE SCOLARI SRL includes insurance against damage or theft on all shipments within the shipping rate.
Shipping insurance is valid from the warehouse of the manufacturing/distributing company to the delivery address indicated in the order.

RIGHT OF WITHDRAWAL

Pursuant to art. 52 and following of Legislative Decree no. 21 21 February 2014, the customer can exercise the right Of withdrawal, giving back The well received And getting the reimbursement of the price paid.

The buyer can exercise The right Of withdrawal In the case in which:

  • If for any reason you are not satisfied with your purchase, you have the right to withdraw from the contract entered into, without any penalty and without specifying the reason, within 3 working days from the day of receipt of the goods purchased. (withdrawal only possible for full-priced items; excluding items subject to sales and/or promotions)

Mode of withdrawal:

To exercise the right of withdrawal, the customer must, within the deadline indicated above, send us registered letter with return receipt, or communication via e-mail to the address Of email.

This communication must contain all the data necessary to identify the order and of the buyer, the indication of the product/products for which the right is to be exercised right Of withdrawal, copy of the document of accompanying sale from the goods received

(for products Already delivered).

Everyone the costs Of made of the products I am to load of the customer The Which, directly or through another means, will provide for the delivery of the same to the seller's domicile; all the items must arrive in the same conditions in which they were received, with the packaging originals and any manuals and/or instruction booklets that are part of the packaging and the original packaging; the return of the goods with another packaging is not permitted mode.

CANTINE SCOLARI SRL will place in be the necessary checks on the returned goods reserving the right to verify that the products have been returned in their original condition and with the original packaging; in this case, it will provide a full refund of the amount paid by the consumer For the purchase of products.

In the event of withdrawal after delivery of the goods, the transport costs incurred for the delivery of the product to the customer and for any return to the manufacturing company reference, they are not refundable.

The right Of withdrawal NOT can be exercised in case in which:

these are goods made to measure or subject to modifications and customizations made on express buyer's request during the order;

  • it's about Of products audiovisual or Of computer software sealed, opened by consumer;
  • these are goods which, by their nature, cannot be returned or sent back due to the high risk of deterioration and/or rapid alteration. This condition also applies in the case of receipt of products that are altered and/or deteriorated due to longer transit times from the goods due in absence of the recipient to the address of delivery.

CANTINE SCOLARI SRL undertakes to ship this type of product with 24/48H transit at the address indicated For there delivery.

  • these are sealed goods that are not suitable for return for hygiene reasons or connected to protection of health and I am states open after the delivery.

Form for exercising the right of withdrawal – Annex B to the Legislative Decree pursuant to art.49, comma 1, letter h):

  • Recipient [the name, geographical address and, if available, telephone number, Of fax they addresses Of email must be inserted by professional]:
  • I/we (*) hereby give notice of withdrawal from my/our (*) sales contract of the following goods/services (*)
  • Tidy The (*)/received on (*)
  • Name of the person(s) consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only if this form is notified in a non-binding version) paper)
  • Date

(*) Delete the wording useless.

REIMBURSEMENT

In the event The Customer opt For The reimbursement of the order, CANTINE SCOLARI SRL will provide to the execution of the same in the following mode:

  • For orders paid by credit card, the transaction will be immediately reversed. by sending a communication relating to the Customer accompanied by a report of the reversal. The customer will be able to verify the re-credit of the amount within approximately 10 days, the waiting period varies in base to the banking circuit to which the credit card is linked.

For orders paid via Paypal, an immediate refund will be made to your account. Paypal of the Customer.

  • For orders paid by bank transfer, the Customer will provide CANTINE SCOLARI SRL with his/her Bank support in order to proceed with refund.
  • For payments received electronically (credit card/paypal), in addition to the methods above mentioned, the Customer can also request a refund via bank transfer bank, by sending us a written communication with complete indication of the necessary data upon making the refund.
  •  

    In all cases of return, CANTINE SCOLARI SRL has the right to withhold the refund until the goods were not correctly delivered to the warehouse of departure or, according to agreements, until at the trial Of shipment has been made of the return from to provide oneself to treatment of the Customer.

    MADE CONSEQUENT TO DAMAGE TOTAL OR PARTIAL

    In the event that the Customer, upon checking the delivered items, finds manufacturing defects, damage or an error in sending the item compared to what was ordered, he/she has the right within 5 days to request the free return of the non-compliant goods by sending an e-mail with a return request to the address provided in the contacts, indicating in the communication the reference to the order number, code and description of the item to be returned and detailed reason.

    In the event of damage or manufacturing defects, photographic documentation must be sent to identify the non-conformity. The customer will be notified with the Return Authorization Number and waybill for collection of the goods at the Customer's address.

    SHIPPING OF THE MADE

    Returns due to damage/manufacturing defect/non-conformity to the order are completely free.

    Returns following the exercise of the right of withdrawal are the sole responsibility of the Customer. The Customer, if he deems it appropriate, has the right to ask CANTINE SCOLARI SRL to use its paid logistics service.

    In all cases, the goods must be returned in their original packaging, which is considered to all intents and purposes an integral part of the product and must not have been damaged or used as the only packaging for shipping.

    Failure to comply with the above return instructions will result in non-acceptance of the same. All returns will be sent directly from the Customer's address to the manufacturing company's warehouse by triangulation with an express courier. The condition of the goods will then be checked.

    TO made accepted the Customer will be able to choose Of:

    • Receive the product compliant with the order (in case of return due to damage/defect of manufacture/article (wrong)
    • Request The reimbursement of the order for the value from the goods.

    DELIVERY OF THE ORDER

    Upon delivery of the goods by the carrier in charge, the Customer must kindly verify that the packaging is intact and without signs of tampering. If the Customer finds such anomalies, he/she has the right to sign the delivery receipt with reservation, or refuse the package.
    The Customer must also verify upon opening the package that the quantity and items delivered correspond to those indicated in his order.

    Any discrepancies found upon collection of the package or during inspection of the goods must be promptly communicated via email.

    In the event that the delivery does not take place for reasons attributable to the Customer (continuously absent recipient, incorrect address, incorrect telephone number provided for contact with the courier, etc..) with consequent opening of storage practices or reshipment and any additional costs, they will be considered to be borne by the Customer. Such additional costs will be computed in the final balance when such situations arise and the payment of the same is to be considered a fundamental element for the return of the goods.

    WARRANTIES ABOUT PRODUCTS

    CANTINE SCOLARI SRL and related owned domains, markets high quality products.

    All products for sale are directly supplied by the relevant manufacturing companies, thus guaranteeing the authenticity and quality of each item offered for sale.
    The manufacturers of such goods offer a guarantee whose minimum duration depends on the type of product purchased, in full compliance with the laws in force.

    The warranty starts from the day of purchase of the goods.

    All products purchasable on www.cantinescolari.it and related domains owned by it are covered by a legal guarantee of conformity and comply with the terms set out in the Consumer Code, Legislative Decree no. 206/2005, Title III, Chapter I, articles 128 et seq.

    The product warranty is applicable only in cases where the product has been used correctly, respecting its intended use and observing the instructions for use and maintenance.

    The Customer may exercise his right upon presentation of a document proving the purchase and an identification document of the order, it is therefore advisable to keep the receipt/receipt/invoice received with the goods and the original order of the same for the period of 24 months.

    The warranty does not apply in case of product defect caused by its normal use.

    RESPONSIBILITY ABOUT THE COMPANY

    CANTINE SCOLARI SRL is responsible only for the online order management function. It is forbidden to use CANTINE SCOLARI SRL to contravene Italian or any other state laws and regulations.
    All information and content published on the portal are considered necessary for the provision of e-commerce services to its customers.
    All contents relating to the products available for sale and the identifying brands of the product and the company have been provided directly by the manufacturing and/or distributing companies, CANTINE SCOLARI SRL is not responsible for any discrepancies regarding what is reported in the technical and information sheets. In the event that inaccuracies are found, we invite Users to notify us so that we can make any corrections.

    All information contained within the portal and related domains owned by it are compliant with Italian legislation, therefore their compliance with the legislation of other foreign countries is not guaranteed.

    CANTINE SCOLARI SRL guarantees the implementation of all procedures aimed at securing its portal from malware in compliance with the normal standards foreseen for the web network.

    CANTINE SCOLARI SRL is not responsible for any data loss, service malfunctions, etc., attributable to:

    • incorrect use of the portal by the User
    • Disabling cookies in the User's browser
    • the User's failure to use/install suitable antivirus and protection systems on their internet browsing device.

    CANTINE SCOLARI SRL reserves the right to modify its web portal whenever it deems it necessary, rectifying and reviewing the contents published within it, including these terms and conditions of use of the portal and information for the Customer.

    All Customers/Users are advised to pay attention to any updates to the portal and to periodically check for any changes in the conditions of use and legal terms.

    LAW ITALIAN

    CANTINE SCOLARI SRL operates in accordance with Italian law and, for any dispute, refers to the Court of Brescia.

    The content of the site may, therefore, not comply with the provisions of the regulations applied in other countries.

    Access to the site and its domains from countries where the content violates the law is prohibited. Users who access the site from such countries are aware of the incurring sanctions and legal consequences and will be solely responsible for compliance with the laws in force in the local territory.

    Purchase operations are governed by Italian law, in particular by the DDL 6 September 2005 n.206 'CONSUMER CODE' and by the DL 9 April 2003, n. 70 'E-COMMERCE DECREE'.

    ARTICLES AND IMAGES

    CANTINE SCOLARI SRL is the owner of all content present within the portal and the related domains owned by it, therefore the use and distribution of all images and graphic content contained therein is prohibited unless there is written authorization issued by CANTINE SCOLARI SRL

    All contents relating to the items available for sale have been provided and authorised by the manufacturing and/or distributing companies. CANTINE SCOLARI SRL is therefore not responsible for any discrepancies between the items delivered and those illustrated in the product identification image.

    COPYRIGHT

    All content within the CANTINE SCOLARI SRL portal and related domains are exclusive property. This includes images, documents, characters, design elements, music, software, codes and format scripts. All material published within the portal is protected by copyright.

    Any reproduction, distribution, publication, reproduction and alteration of the contents present on the portal for commercial purposes is prohibited, unless there is express written consent from CANTINE SCOLARI SRL

    The use of any content present within the portal, including trademarks, for any purpose other than the direct sale of products published within the site to end users is prohibited.